Last Updated 08/16/21
Types of Information We Collect:
HeyPros collects both "personally identifiable information" and "non-personally identifiable information" from or about users of its web sites.
HeyPros collects several types of information that may identify a particular individual ("personally identifiable information"). We collect personally identifiable information when you provide it to us through your use of the site, such as by uploading one or projects, or completing a Service Member Profile or by utilizing the services provided by HeyPros. The types of personally identifiable information you may upload and consequently, we may collect includes customer or contractor: name, physical address, telephone number, email address, date of birth, information about home projects including blueprints of structures, and other information as requested and needed to facilitate providing our services.
Non-personally identifiable information is anonymous information that cannot be associated with a specific individual. The types of non-personally identifiable information that we collect (either directly, through the use of "cookies," or through the use of a third party tracking system) include: the IP address of the computer making the request; your browser type and language; access times; information about areas of the site visited by users of the site; information about the links that users may select to visit on the site. IP addresses are not usually associated with your personal computer, but with a portal through which you accessed the Internet. IP addresses are not linked to personally identifiable information. A "cookie" is a piece of information a web site sends to your computer while you are viewing the web site to remember who you are without personally identifying you.
HeyPros may share this non-personally identifiable information only in summary form with its suppliers and other third parties for the purpose of web site statistical and trend analysis. This information is not linked to any personally identifiable information that can identify an individual person.
Information Collected by Third Parties
We may allow third parties, including advertising partners, to display advertisements on our site. These companies may use tracking technologies, including cookies, to collect information about users of our site who view or interact with these advertisements. HeyPros may provide your personally identifiable information to these third parties at their discretion.
How We Use Personally Identifiable Information
We use the personally-identifiable information you provide to us through this site in order to deliver the HeyPros services you have requested; provide you with customer support; verify or review your project information to determine whether it meets eligibility requirements; communicate with you by email, postal mail, telephone, and/or mobile devices about products or services that may be of interest to you either from us, our marketing partners, or other third parties; display advertising tailored to your interests or background; perform data and statistical analysis on use of the web site; enforce our terms and conditions, and perform any other functions otherwise described to you at the time we collect the information.
Sharing Your Personally Identifiable Information
HeyPros may share your personally identifiable information (including, without limitation, customer information that you share with HeyPros) with other third parties with whom we have a business relationship. These third parties may use your personally identifiable information to communicate with you about other business or marketing offers. In addition, we may share your personally identifiable information with unaffiliated third-party marketers and list managers with whom we have a business relationship.
Any third parties with whom we share personally-identifiable information may have their own policies which describe how they use and disclose your information. Those policies will govern the use, handling, and disclosure of your information once we have transferred or shared it with those third parties.
HeyPros will disclose your personally identifiable information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement agency or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. We will disclose your personally identifiable information when we believe disclosure is necessary to investigate, prevent, or act regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our employees, our web site users, or others; or to enforce our website terms and conditions or other agreements or policies.
In addition, in the event that all or substantially all of HeyPros Inc.’s stock and/or assets are transferred or sold to another entity, HeyPros may transfer personally-identifiable information to the acquiring entity.
Links to Third Party Web Sites
HeyPros’s policies, content, information, promotions, disclosures, disclaimers, and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of HeyPros. Changes to this Policy will be posted on the HeyPros web site and we will revise the "last updated" date at the top of this policy. You should review this Policy each time you access the web site. If we make any material changes in the way we collect, use, and/or share personal information that may impact you, we will notify you by sending an email to the email address you most recently provided to (unless we do not have an email address for you) and/or by prominently posting notice of the changes on this web site.
Our web site is not intended for use by children under the age of 13. We do not knowingly collect personally-identifiable information from children under the age of 13.
HeyPros has put in place physical, procedural, and technological security measures to help prevent unauthorized access to and improper use of the information we collect online. For example, only authorized employees and authorized third parties are permitted to access personally-identifiable information, and they may do so only for permitted business functions. No web site or Internet network can be completely secure. Although we take steps to secure your information, we do not guarantee, and you should not expect, that your personal information, searches, or other communications will always remain secure.
Accessing Your Personally Identifiable Information
If you would like to review and/or request changes to the personally identifiable information that we have collected about you through your use of the HeyPros web site, please contact us by writing or sending email to the addresses below.
Privacy Rights of California Residents:
Companies that collect personally identifiable information from California residents and disclose such information to third parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having his or her information shared with third parties. We have elected the second option, and you may request that your personally identifiable information not be shared with third parties by sending your request, including your full name, email address and postal address, to: Hey Pros Inc - 200 Continental Drive, Suite 401, Newark DE 19713, ATTN: Legal. California residents are also entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to [email protected].
If you have questions, comments, or concerns regarding our Privacy Statement, please write to us below to contact us.
Hey Pros Inc , ATTN: Legal - 200 Continental Drive, Suite 401, Newark DE 19713